Refund policy
Return & Refund Policy – Your Satisfaction, Our Priority
At yessindia.in, we understand that sometimes a product might not meet your expectations. That’s why we offer a simple, transparent, and customer-first return and refund policy to ensure you shop with confidence.
🕔 5-Day Easy Returns
You have 5 days from the date you receive your order to request a return. Whether it’s a product issue or it simply didn’t meet your expectations, we’re here to help.
🔁 Simple Return Process
Returning an item is easy. Just follow these steps:
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Contact Us
Email us at support@yessindia.com or message us on WhatsApp at +91-9972244881 within 5 days of delivery. Mention your order details and reason for return. -
Get Return Approval
Our customer support team will review your request and provide return authorization if all conditions are met. -
Prepare the Product
Make sure the item is unused, in original packaging, and includes all accessories. -
Ship It Back
Send the item back using any reliable courier service. Shipping details will be shared during the return approval process.
💸 Full Refund Promise
Once we receive and inspect the returned product, and the return is approved, we will credit the refund to original payment method within 3days. Please allow up to 3 business days for the refund to reflect in your account.
✅ Return & Refund Conditions
To qualify for a return and refund:
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The item must be unused and in resalable condition
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All original packaging and accessories must be included
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The return request must be made within 5 days of delivery
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The return must be approved by our customer support team
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Please return the product within 5 days of delivery.
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if the product is defective or damaged please return the product within 5days.
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we will deliver the exchange/replacement product within 3-5days.
📹 Helpful Tip: Record an Unboxing Video
We recommend recording a clear unboxing video when you receive your order. This helps us quickly resolve any issues in case of damage or discrepancy.